Part 5: More Tactics Includes these tactics- Casing People Out: "I'll feed you what you want to hear." Generalizing: "Everybody does it. Why not me?" Silence: "I don't feel safe; I'll shut down (and take control)." Volume II Tactics: Habits that Block Change is a 3-part series, and is the second of 3 volumes in the entire Commitment to Change Series.